Your Gateway to Unforgettable Journeys

Last updated: January 15, 2024

1. Agreement to Terms

By accessing and using Excellence Travel Mart services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Excellence Travel Mart provides luxury travel planning, booking, and concierge services. We act as an intermediary between clients and travel suppliers including hotels, airlines, tour operators, and other service providers.

3. Booking and Payment Terms

All bookings require a deposit as specified at time of booking. Full payment is typically due 30-60 days prior to departure. Payment schedules may vary based on specific travel arrangements and supplier requirements.

4. Cancellation Policy

Cancellation policies vary by supplier and destination. We will clearly communicate all applicable cancellation terms at time of booking. Travel insurance is strongly recommended to protect your investment.

5. Limitation of Liability

Excellence Travel Mart acts as an agent for various travel suppliers. We are not liable for acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

6. Travel Documents

Clients are responsible for obtaining valid passports, visas, and other required travel documents. We provide guidance but cannot guarantee approval of visa applications.

7. Force Majeure

Neither party shall be liable for any failure to perform due to events beyond reasonable control, including but not limited to acts of government, war, terrorism, natural disasters, or pandemic restrictions.

8. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in Miami, Florida, under Florida state law.

9. Contact Information

For questions about these terms, contact us at [email protected] or +1 (305) 555-8924.

Last updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes personal information like your name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide and improve our services, process bookings, communicate with you about your travel arrangements, send promotional materials (with your consent), and comply with legal obligations.

3. Information Sharing

We share your information with travel suppliers (hotels, airlines, etc.) as necessary to complete your bookings. We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt out of promotional communications at any time.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Travel booking information may be retained for up to 7 years for tax and regulatory purposes.

9. Contact Us

If you have questions about this privacy policy, please contact us at [email protected] or +1 (305) 555-8924.

Last updated: January 15, 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization based on your interactions.

3. Third-Party Cookies

We may use third-party services like Google Analytics to analyze website usage. These services may set their own cookies on your device.

4. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed.

5. Cookie Consent

By continuing to use our website after seeing our cookie notice, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this cookie policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

Last updated: January 15, 2024

1. DMCA Compliance

Excellence Travel Mart respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

2. Reporting Copyright Infringement

If you believe that your copyrighted material has been used on our website without authorization, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement that you believe in good faith that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. Designated Agent

DMCA notices should be sent to:

Excellence Travel Mart
DMCA Agent
2847 Ocean Drive
Miami, FL 33139
Email: [email protected]
Phone: +1 (305) 555-8924

4. Counter-Notification

If you believe your content was wrongfully removed, you may file a counter-notification containing the required elements as specified in the DMCA.

5. Repeat Infringers

We maintain a policy of terminating the accounts of users who are repeat infringers of copyright.

6. Contact Information

For questions about this DMCA policy, contact us at [email protected].

Last updated: January 15, 2024

1. Your Rights Under GDPR

If you are a European Union resident, you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to data processing in certain circumstances

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to processing
• Contract: When processing is necessary to perform our services
• Legal Obligation: When required by law
• Legitimate Interest: For business operations and service improvement

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (305) 555-8924

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses.

6. Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

7. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond within one month of receiving your request.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.